DETERMINANTS OF TURNOVER INTENTION: ANALYZING WORK-LIFE BALANCE AND ORGANIZATIONAL SUPPORT AT PT SINARALAM DUTAPERDANA

Rizky Nastiti; Shafrina Damayanti Salman; Rofiqah Wahdah

doi:10.5281/zenodo.22074750

AJBA - Manajemen, Bisnis dan Administrasi

DETERMINANTS OF TURNOVER INTENTION: ANALYZING WORK-LIFE BALANCE AND ORGANIZATIONAL SUPPORT AT PT SINARALAM DUTAPERDANA

Shafrina Damayanti Salman1, Rizky Nastiti2*, Rofiqah Wahdah3

0000-0003-2562-9625 Zenodo DOI

DOI10.5281/zenodo.22074750

Volume & IsuVol. 1, No. 6

ISSN-

Abstrak

In today’s competitive business environment, maintaining employee loyalty is a critical challenge for organizational stability and long-term growth. High turnover rates can disrupt operations and increase recruitment costs, making it essential to understand the underlying drivers of employee attrition. This study investigates the impact of work-life balance, workload, and perceived organizational support on employee turnover intention at PT Sinaralam Dutaperdana. Using a sample of 32 respondents, the data were analyzed to determine both partial and simultaneous effects. The results indicate that: (1) Work-life balance has a positive but non-significant effect on turnover intention, suggesting that while important for employee comfort, it is not the primary driver for leaving the company. (2) Workload has a positive and significant impact on turnover intention; excessive workloads lead to increased exhaustion and a higher tendency for employees to resign. (3) Perceived organizational support has a negative and significant effect on turnover intention, meaning that greater appreciation and welfare support from the company effectively reduce the desire to leave. (4) Simultaneously, work-life balance, workload, and perceived organizational support significantly influence turnover intention. These findings suggest that to minimize turnover, the company must effectively manage workloads and strengthen organizational support systems to foster a more committed workforce.

Kata Kunci

Scope: Sumber Daya ManusiaWork-Life BalanceWorkloadPerceived Organizational SupportTurnover IntentionEmployee Retention

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Memuat Halaman 1...

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Kebaruan (Novelty)

4/5

Metodologi (Methodology)

4/5

Kejelasan (Clarity)

5/5

Tingkat Keselarasan Naskah88%

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Research Quality Score

81.5/ 100

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Scale 0.0–10.0: 8.15 / 10

Evidence Consistency (AECI™)

100/ 100

High Structural Alignment

Evidence Coverage: 5 / 5 Elements (100%)

Assessment Confidence (AAC™)

86%

Tri-Source Consensus

ARTI™ Agreement Index: 91 / 100

Tri-Source Layer Contribution

ARTI™ Triangulation: 91

Layer 1: CLUE (Evidence & Limits)90

Layer 2: SCREEN (Risk & Novelty)72

Layer 3: SCORE (Quality Rubric)81

8 APASIFIC Research Quality Dimensions

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74 / 100

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P — Procedural Rigor

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A — Analytical Strength

85 / 100

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S — Scholarly Communication

83 / 100

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I — Integrity & Transparency

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Documented Limitations Openness

F — Future Research Value

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I — Impact & Applicability

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1. Record Information

Record Field	Official Record Value
ASIA Index Record ID	ASIA-2026-700247
Index Status	VERIFIED & INDEXED
Record Type	Scholarly Article
Publication Origin	APASIFIC Scholarly Ecosystem
Date Submit	15 Agustus 2026
Date Published	24 Agustus 2026
Record Version	1.0 (Canonical Release)

2. Article Identification

Field	Details
Article Title	DETERMINANTS OF TURNOVER INTENTION: ANALYZING WORK-LIFE BALANCE AND ORGANIZATIONAL SUPPORT AT PT SINARALAM DUTAPERDANA
DOI	10.5281/zenodo.22074750
Publication Venue / Journal	AJBA - Manajemen, Bisnis dan Administrasi
ISSN / eISSN	Dalam Antrean
Subject Category	Multidisciplinary & Social Sciences
Document Type / Language	Research Article · English

3. Author & Research Identity

Identity Element	Verification Details
Authors	Rizky Nastiti, Shafrina Damayanti Salman, Rofiqah Wahdah
ORCID Registry	0000-0003-2562-9625(Rizky Nastiti)
Affiliations	Institut Bisnis dan Teknologi Kalimantan
Author Identity Status	✓ Verified & Provenance Resolved

4. Scholarly Infrastructure & Indexing Chain

Provenance Score: 90 / 100

Source / Infrastructure	Status	Record / Evidence
APASIFIC(30/30 pts)	✓ Origin Verified	Internal Publication Record
DOI / Zenodo(25/25 pts)	✓ Verified	10.5281/zenodo.22074750
Zenodo(15/15 pts)	✓ Linked	Zenodo ID: 22074750
OpenAIRE(15/15 pts)	✓ Discovered	European Research Graph Record
ORCID(10/10 pts)	✓ Connected	1 Author ID Verified
Google Scholar(5/5 pts)	✓ Discoverable	Scholarly Discovery & Citation Observation

5. ASIA Article Metrics (Individual)

Article Level

Article Metric	Value
Total CitationsNon-Self: 0 · Author Self: 0 · Journal Self: 0	0
ASIA Article Score (AAS)	72
Citation Velocity	1.2 / Year
Citation Network Status	Verified Citation Graph
Scholarly Chain Score	90 / 100
Metric Status	ACTIVE

6. Journal-Level ASIA Metrics

Prestige Rank

Journal Metric	Value
ASIA Citation Score (ACS)Corpus Network Density: 0.0158	8.42
ASIA Scholarly Rank (ASR)Prestige-weighted Network Metric	1.873
ASIA Impact Factor (AIF)	2.64
ASIA Percentile	91th Percentile
ASIA Metric Quartile	AM-Q1
Category Rank	9 / 100

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Metadata✓ Verified

DOI Resolution✓ Verified

Provenance90/100 Verified

Duplicates✓ Passed

Citation Data✓ Active

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ASIA-CANONICAL-RECORD

Sampul Depan (Cover)

AJBA

DETERMINANTS OF TURNOVER INTENTION:ANALYZING WORK-LIFE BALANCE AND ORGANIZATIONAL SUPPORT AT PT SINARALAM DUTAPERDANA

DOI

10.5281/zenodo.22074750

VOL 1

EDISI 6

AUG

2026

📊

Artikel Score

Evaluasi Kualitas Naskah Akademik

Official Record

Overall Score

8.2/ 10

🟡 Minor Revision

✅ Layak Diterima Langsung

⚠️ Perlu Peninjauan Lanjutan

Rincian 9 KategoriSkor

Topik & Relevansi8

Struktur Artikel9

Abstract8

Research Gap8

Metodologi8

Data & Statistik8

Discussion8

Conclusion8

References9

Verified by UltimateAI Academic Neural Engine

Metrik Statistik Artikel

0Dilihat

0Diunduh

Negara Asal Pengunjung

Geografi

Indonesia

8 (33.3%)

Malaysia

7 (29.2%)

Singapore

5 (20.8%)

Hal 1 dari 2

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Tri-Metric Model

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Hirsch (2005)

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Google Scholar

7.1AT-RQS™ RESEARCH QUALITY INDEX

APASIFIC

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1. H-INDEXJorge E. Hirsch (2005)

"How often is the research cited?"

Mengukur produktivitas dan akumulasi dampak sitasi secara bersamaan.

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Dasar Rumus Perhitungan:Skala 0–10.0 / 0–100

AT-RQS = 30%(Evidence Quality) + 25%(Methodological Rigor) + 20%(Statistical Strength) + 15%(Research Integrity) + 10%(Scholarly Impact)

Bounded Consistency: AT-RQS_final = Base Score × [0.85 + 0.15 × (AECI / 100)]

Skala Kategori:9.0–10.0 (Exceptional) • 8.0–8.9 (Strong) • 7.0–7.9 (Good)

Tren Publikasi Bulanan (2026)

5 artikel

2022

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2023

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2024

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2025

41 artikel

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Creative Commons Attribution 4.0 International

Citation

Shafrina Damayanti Salman1, Rizky Nastiti2*, Rofiqah Wahdah3. (24 A). DETERMINANTS OF TURNOVER INTENTION: ANALYZING WORK-LIFE BALANCE AND ORGANIZATIONAL SUPPORT AT PT SINARALAM DUTAPERDANA. AJBA - Manajemen, Bisnis dan Administrasi, 1(6). https://doi.org/10.5281/zenodo.22074750

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Spesifikasi perhitungan metrik kanonikal artikel, jurnal, dan penentuan Quartile ASIA Index.

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Main Composite Formula

AAS_a = min(100.00, max(0.00, (C_prov + C_cit + C_vel + C_net) × λ(t)))

C_prov (Provenance)Max 40 Pts

C_prov = 40.0 × (PS_a / 100)

C_cit (Prestige Citation)Max 35 Pts

C_cit = 35.0 × min(1, ln(1 + C_a^weighted) / ln(1 + 50.0))

02. ACS — ASIA CiteScore4-Year Window

4-Year Cumulative Citation Impact Formula

ACS_y =

C_y-3 + C_y-2 + C_y-1 + C_yP_y-3 + P_y-2 + P_y-1 + P_y

03. ASJR — ASIA SJRGraph Network

Prestige-Weighted Graph Citation Transfer

ASJR_i = ∑_j(

ASJR_jO_j

× C_ji × W_ij)

04. AIF — ASIA Impact Factor2-Year Window

2-Year Direct Citation Impact Formula

AIF_y =

C_y-1 + C_y-2P_y-1 + P_y-2

05. AI — ASIA INDEXComposite Metric

Multi-Dimensional Weighted Academic Impact Index

AI = W_C(CS_N) + W_S(SJR_N) + W_I(AIF_N) + W_Q(Q_N) + W_T(T_N)

AI = 0.30(ACS_N) + 0.25(ASJR_N) + 0.20(AIF_N) + 0.15(Q_N) + 0.10(T_N)

06. Percentile & ASIA QuartileTier Categorization

Percentile Rank Formula

Percentile_i = 100 ×

N_below(AI_i)N_total − 1

Quartile Mapping Function (Q1–Q4)

Q_i =

{

Q1Percentile ≥ 75

Q250 ≤ Percentile < 75

Q325 ≤ Percentile < 50

Q4Percentile < 25

Alur evaluasi ilmiah: Formula → Score → Percentile → Quartile

Publisher Verification
Official Entity

PublisherPT Bernas Sumut Jaya

Legal Entity (Kemenkumham)AHU-0034291.AH.01.01.2026

Klasifikasi KBLI58110 (Penerbitan Buku/Jurnal) & 63121 (Portal Web)

Status:Verified

Evidence: AHU Online

Publication Lifecycle Passport

Publication Lifecycle

Submitted2026-08-01

AI ScreeningCOMPLETED

Peer ReviewCOMPLETED

Published2026-08-06

Membership Evidence

Status: ACTIVE

Member ID: APS-2026-00125

Member Since: 2026

Expiration: 2027 (Verified)

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Certification: Research Methodology

Cert Number: CERT-2026-0042

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Journal Specifications

Publication Model: Diamond Open Access

APC Charges: Free (Fully Funded)

Peer Review Model: Double Blind Peer Review

Language: English

Editorial Process Evidence

Handling Editor: Editorial Office

Assigned Reviewers: 2 Reviewers

Review Duration: 14 days (Average)

Revision Count: 1 revision

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Similarity Score: 14% Match (Safe)

Conflict of Interest: Not Detected

AI Recommendation: Accept (Ready for Review)

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SITEMAP.XML: PASS (Dynamic)

OAI ENDPOINT: ACTIVE (/api/oai)

XML SCHEMA: VALID (JATS)

System Platform: IAEP - Integrated Academic Ecosystem Platform

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