ENHANCING CIVIL SERVANT PERFORMANCE IN BANJARMASIN: THE INTERPLAY OF COMPETENCE, WORK DISCIPLINE, AND WORK FACILITY

Abstrak

This study is motivated by the importance of improving the performance of Civil Servants (ASN) in Banjarmasin City to support optimal public services. The core issue revolves around existing constraints in employee competence, work discipline, and inadequate work facilities, which collectively hinder performance achievement. This research aims to analyze the partial and simultaneous effects of competence, discipline, and work facilities on employee performance, as well as to formulate both academic and practical benefits. Employing a quantitative approach with descriptive analysis and multiple linear regression methods, data were collected through Likert-scale questionnaires distributed to ASN employees in Banjarmasin City. A total of 105 respondents were gathered using a snowball sampling technique. To measure the impact of the independent variables on the dependent variable, multiple regression analysis techniques is employed. The results indicate that competence, discipline, and work facilities each have a partial, positive, and significant effect on employee performance. Simultaneously, all three variables also significantly influence employee performance, demonstrating that performance improvement relies on a combination of individual ability, work attitude, and environmental support. Therefore, continuous improvement through competence development, stronger discipline enforcement, and the provision of more adequate, needs-based facilities is essential to optimize employee performance sustainably and support the achievement of organizational goals effectively and efficiently.

Kata Kunci